Marketing

How the dialogue on diversity is reshaping business

The final panel discussion in the Beyond Business series, “Race & The Selling of America,” brings together Wharton dean Erika James with professionals in film and sports to discuss how diversity is reshaping businesses and brands.

From Knowledge at Wharton

How to get voters off the fence? With a soft touch

According to Wharton’s Jonah Berger, one way to sway undecided voters is to break down the gap between two sides into smaller steps to make it easier for people to navigate.

From Knowledge at Wharton

What craigslist can teach us about Web 2.0

In a new book, Annenberg’s Jessa Lingel views modern online life through the lens of a site that hasn’t changed much in look or feel since it began 25 years ago.

Michele W. Berger , Julie Sloane

The virtual assistant

Artificial intelligence has permeated many corners of life, from consumer purchasing and media consumption to health care—sometimes in ways we don’t even know.

Michele W. Berger



In the News


ABC News

Starbucks sales are slumping. Is it a bellwether for the economy?

Cait Lamberton of the Wharton School says that Starbucks has to fundamentally rethink the value they offer so they don’t become a quick-service fast-food place.

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Axios

Wawa marks a 60th anniversary milestone

Barbara Kahn of the Wharton School says that Wawa’s endurance has been fueled by authenticity, a fun name, and its offering of fresh quality foods.

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CNN

Why Corporate America is keeping quiet on abortion

In a Q&A, Cait Lamberton of the Wharton School discusses the changing winds of corporate activism and the dilemma business leaders find themselves in with abortion.

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NPR

That spare change you donate at checkout is adding up to millions for charities

Cait Lamberton of the Wharton School says that customers may feel manipulated and resentful when prompted for charitable donations at checkout.

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Marketplace (NPR)

Retailers take on Amazon Prime with new subscription services

Raghu Iyengar of the Wharton School says that the average American has 12 subscriptions, which doesn’t leave much room for additional retail subscriptions.

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Philadelphia Inquirer

Philly shoppers have a ‘love/hate relationship’ with Amazon but can’t stop spending — as much as $2,000 a month

Peter Fader of the Wharton School says that customers aren’t necessarily busier but have gotten used to the convenience of Amazon, especially since the pandemic.

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